The foundations of our proven success is based on offering our customers a number of key products which amongst others include cost effective solutions without compromising the level of service provided.
Customer satisfaction is of utmost importance to us and to that effect we bear in mind each customers individual requirements and needs and thus, look out for their interests at all times.
KEY INVOLVEMENTS
MARITIMA DEL ESTRECHO DE GIBRALTAR Ltd. is committed to an operating philosophy based on openness in communication, integrity in serving our customers, fairness and concern for our employees and responsibility to the communities within which we operate.
Our vision is to exceed customer expectations for quality, safety, sustainability, cost, delivery and value. Additionally, we are dedicated to creating a profitable business culture that is based on the following principles:
– Creating and nurturing an environment of success based on honesty and integrity;
– Empowerment through training and communication;
– Individual growth and equal opportunity;
– Designing and providing a safe and secure work environment.
Our customers
Customer needs are paramount and represent the highest priority within our business. Our obligation is to proactively seek out and define customer needs while addressing all requests expeditiously without creating false expectations.
Our community
MARITIMA DEL ESTRECHO DE GIBRALTAR Ltd. is committed to supporting the communities within which we operate. We believe in the practice of social responsibility and encourage similar behavior in our employees and suppliers. We support the conservation of the physical environment and the prevention of pollution at our facilities. We proactively comply with all applicable safety, environmental, legal and regulatory requirements to which we subscribe.
Our quality
Beginning with a clear definition of customers’ expectations, we strive to consistently meet or exceed them. We adhere to all applicable standards and customer specific requirements and endeavor to provide processes that ensure we achieve this in order to build a robust and world class business.
MARITIMA DEL ESTRECHO DE GIBRALTAR Ltd.
** PORT SERVICES AT GIBRALTAR**
•Launch operator
•Customs broker
•Freight forwarder
•IT Support
•Ships agents
•Transport
•Warehousing
Services rendered include but are not Limited to:
•Bunker and husbandry
•Cash to master deliveries
•Crew changes
•Customs clearance import/export
•Delivery of Stores and Spares
•Freight forwarding
•Medical assistance
•Off port limits attendance
•Repairs
•Ship to ship transfers
•Supply of nautical material
•Ship Sanitation Control Certificate (WHO approved)
•Underwater operations
•Discharge of sludge and low and high flash slops
MARITIMA DEL ESTRECHO DE GIBRALTAR Ltd.
GIBRALTAR
TEL: + 35020076697 / FAX: +350 20042839 /
Duty Mobile 24/7: +350 56097000
